A service dedicated to national and regional publishers of print periodicals
Morning delivery of subscription newspapers and magazines regularly from Monday to Saturday. We guarantee delivery of your entire order on the same day your title is issued. A sophisticated returns system is used to manage the quality control of the deliveries, which among other benefits include a serviced toll free phone service for subscribers and a system for substitute delivery completed by the following day.
An integral part of these services for publishers include complete customer service services for subscribers using our Abocentre to handle subscription payments (SIPO, postal order, invoice, direct billing) under the publisher's heading and credited to the publisher.
Programs to support subscriber relations
- - gratitude calls for subscription orders
- - first issue delivery confirmation call
- - gift certificates
- - subscription orders, gratitude mailing
Individual assignment of telephone numbers for publishers (VIP-operator)
- - operator operation time specified by the publisher
- - customer service - subscriber non-business hours
- - market research and analyses
- - customer satisfaction polling
- - cancelled subscription cause research
- - follow-up calling on direct mail campaigns
- - fulfillment
- - telephone number research
- - address qualification
Ask us for a Tailored offer.