mediapress
A service dedicated to national and regional publishers of print periodicals
Morning delivery of subscription newspapers and magazines regularly from Monday to Saturday. We guarantee delivery of your entire order on the same day your title is issued. A sophisticated returns system is used to manage the quality control of the deliveries, which among other benefits include a serviced toll free phone service for subscribers and a system for substitute delivery completed by the following day.
An integral part of these services for publishers include complete customer service services for subscribers using our Abocentre to handle subscription payments (SIPO, postal order, invoice, direct billing) under the publisher's heading and credited to the publisher.
Basic subscription services
- - subscription delivery to alternate address (vacation)
- - supplementary delivery to alternate address
- - temporary cancellation of subscription services
- - rapid implementation of changes to active subscription orders (delivery address, payment method, number of copies etc.)
Subscription accounting management
- - definition of subscription service regulations
- - all types of payment and subscription billing with the subscriber under the publishers heading
- - preparation of billing documents for the publisher
- - late payment management
Returns management
- - subscription returns processing
- - start to finish management of returns
- - substitute delivery
- - written correspondence
Statistics and research of the subscription market
- - specified by the client
Programs to support subscriber relations
- - gratitude calls for subscription orders
- - first issue delivery confirmation call
- - gift certificates
- - subscription orders, gratitude mailing
Individual assignment of telephone numbers for publishers (VIP-operator)
- - operator operation time specified by the publisher
- - customer service - subscriber non-business hours
Marketing suppor
- - market research and analyses
- - customer satisfaction polling
- - cancelled subscription cause research
- - follow-up calling on direct mail campaigns
- - fulfillment
Database service
- - telephone number research
- - address qualification
Ask us for a Tailored offer.